Bookings, reminders, technicians, and capacity

Garage Booking Management Software

Turn online bookings, walk-ins, reminders, and technician assignments into one calendar your front desk and workshop can run from.

Online booking intake|Technician dispatch|Reminders and no-show control

What happens after a booking lands

autoGMS gives each booking enough operational context to move forward: where it sits in the diary, whether it needs placing, who should own it, and what the customer still needs to know.

See How It Works

See what needs action

New, date-only, and urgent work stays visible instead of being buried in notes or separate lists.

Place it on the day

Advisors can turn loose demand into a real slot without reopening forms or rebuilding the appointment.

Keep the record current

Changes to timing, ownership, and customer communication stay tied to the same booking record.

A full diary can still waste workshop capacity

The weak point is what happens between a customer saying yes and the vehicle reaching the bay. If ownership is unclear, reminders are late, or changes live in someone's head, booked time still leaks away.

See the solution in action

The diary fills up, but the workshop still has to decide what is ready, who owns it, and when it should start.

Dispatch workflow

How autoGMS turns bookings into workshop work

The calendar should not stop at customer booking. autoGMS connects booking intake, capacity checks, technician dispatch, reminders, and workshop handoff in one operating flow.

Step 01

Booking comes in

Online bookings, phone calls, walk-ins, and date-only jobs stay visible until the team is ready to place them.

Step 02

Capacity is checked

The front desk can see the day, week, and month before promising time the workshop does not have.

Step 03

Technician is assigned

Move the booking into the right technician lane and ownership updates on the booking in the same workflow.

Step 04

Customer is reminded

Confirmations, reminders, and booking rules protect valuable workshop time before the vehicle arrives.

Step 05

Job moves into the workshop

The same booking can be moved, resized, assigned, and handed into the wider workshop workflow without rebuilding the job.

Run the booking workflow without losing capacity

Day view handles dispatch. Week and month stay clean for planning. Rules, reminders, and service settings protect the same calendar underneath.

01Live Dispatch

Dispatch by technician

One lane per technicianThe day view shows an Unassigned lane plus a column for each technician, so advisors place work where it will actually get done.
Assignment moves with the cardDrag a booking into another lane and the primary technician updates in the same motion — no separate reassignment step.
A live timeline, not a flat diaryHours run down the board so the team reads real workload at a glance instead of decoding a list of appointments.
Front desk and floor share one viewEveryone works from the same dispatch surface, so the plan the advisor sees is the plan the workshop runs.

02Fast Scheduling

Schedule unscheduled work

Untimed work stays visibleActive date-only bookings sit in the all-day row until someone places them, so nothing slips out of sight.
Click or drag to scheduleTap an empty slot or drag the booking straight onto the day board to give it a real start time.
Reschedule without reopening formsMove a card to another time, hand it to another technician, or drag its bottom edge to add time — all on the board.
Changes save as you goEvery drag, move, and resize is written back to the booking instantly, so the record always matches the floor.

03Readable Planning

Keep planning views clean

Day is for dispatch, week is for planningEach view does one job well instead of cramming live dispatch detail into a month grid.
Clear booking counts per dayWeek and month show how many jobs land on each day, so the front desk reads demand without opening every card.
All-day work stays containedUntimed bookings remain visible without taking over the page, keeping the wider diary scannable.
Drop into day view when neededScan the week for load, then jump into day view the moment the team needs to move work live.

04Rules + Protection

Protect capacity with rules

Service-specific windows and durationsSet how far ahead each service can be booked and how long it takes, so slots reflect real capacity.
Buffers and blackout periodsPad jobs with prep time and block out closures, so the diary never promises time the workshop does not have.
Reminders cut no-showsAutomated confirmations and reminders over SMS, email, and WhatsApp keep customers turning up for booked time.
Reaches the right techniciansUrgent and emergency work can override the schedule and notify the technicians who need to act, without breaking the rest of the plan.

Workshop feedback

What changes when the calendar becomes operational

Garages do not need more calendar admin. They need a clearer way to see ownership, move work, and keep the front desk aligned with the floor.

David T

Service Manager

“The biggest change was seeing unscheduled work stop floating around. The team can now drag jobs into the right technician and actually run the day from the calendar.”

Clearer daily dispatch

Rachel K

Owner

“Week and month finally make sense again. We can scan load quickly, then drop into day view when the front desk needs to move work live.”

Faster rescheduling

Ready to run bookings like a real dispatch board?

Place jobs faster, assign technicians, and keep reminders in one calendar.

Loading live demo scheduler...

Questions about the live dispatch calendar

Common questions about booking rules, technician lanes, and live movement.

Garage booking management software helps auto repair shops capture bookings, assign time and technicians, send reminders, protect capacity, and move confirmed appointments into the workshop workflow.

View all features

Job Cards & Bays

Visual workshop control with drag-and-drop job cards.

Learn more

Customer Management

Complete customer profiles with full service history.

Learn more

Business Analytics

Real-time revenue insights and performance metrics.

Learn more

View all features

Dispatch by technician

One lane per technicianThe day view shows an Unassigned lane plus a column for each technician, so advisors place work where it will actually get done.

Assignment moves with the cardDrag a booking into another lane and the primary technician updates in the same motion — no separate reassignment step.

A live timeline, not a flat diaryHours run down the board so the team reads real workload at a glance instead of decoding a list of appointments.

Front desk and floor share one viewEveryone works from the same dispatch surface, so the plan the advisor sees is the plan the workshop runs.

Schedule unscheduled work

Untimed work stays visibleActive date-only bookings sit in the all-day row until someone places them, so nothing slips out of sight.

Click or drag to scheduleTap an empty slot or drag the booking straight onto the day board to give it a real start time.

Reschedule without reopening formsMove a card to another time, hand it to another technician, or drag its bottom edge to add time — all on the board.

Changes save as you goEvery drag, move, and resize is written back to the booking instantly, so the record always matches the floor.

Keep planning views clean

Day is for dispatch, week is for planningEach view does one job well instead of cramming live dispatch detail into a month grid.

Clear booking counts per dayWeek and month show how many jobs land on each day, so the front desk reads demand without opening every card.

All-day work stays containedUntimed bookings remain visible without taking over the page, keeping the wider diary scannable.

Drop into day view when neededScan the week for load, then jump into day view the moment the team needs to move work live.

Protect capacity with rules

Service-specific windows and durationsSet how far ahead each service can be booked and how long it takes, so slots reflect real capacity.

Buffers and blackout periodsPad jobs with prep time and block out closures, so the diary never promises time the workshop does not have.

Reminders cut no-showsAutomated confirmations and reminders over SMS, email, and WhatsApp keep customers turning up for booked time.

Reaches the right techniciansUrgent and emergency work can override the schedule and notify the technicians who need to act, without breaking the rest of the plan.

Garage Booking Management Software

What happens after a booking lands

A full diary can still waste workshop capacity