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Garage Management SoftwareGarage Booking EngineGarage CRM & MarketingAuto Repair Accounting & FinanceGarage Business AnalyticsGarage Booking ManagementGarage Customer Management (CRM)Garage Inventory ManagementGarage Job Cards & BaysGarage Technician WorkloadGeneral Repair Shop SoftwareIndependent Auto Shop SoftwareMobile Auto Repair SoftwareSpecialty Auto Shop Software

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  • Dubai, United Arab Emirates
  • London, United Kingdom

Garage management software made for auto repair shops. autoGMS helps you manage jobs, bays, technicians, bookings, and customers — all in one platform.

© 2026 autoGMS. All rights reserved.

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CRM for auto repair shops

Keep customer relationships activewithout manual chasing

Use one CRM for auto repair shops to manage customer history, service reminders, reactivation messages, and reputation-building follow-ups without spreadsheets, call lists, or guesswork.

Service reminders|Reputation-building follow-ups|Repeat revenue tracking

Run follow-ups and reputation management without manual chasing

Automate reminders, reactivation nudges, review requests, and service follow-ups so customers return at the right time and advisors stop working from memory.

Target the right customers

Segments, lists, and service due dates.

Automate the follow-up

Send the right message on time.

Protect your reputation

Ask happy customers for feedback at the right time.

See CRM in Action

Why manual follow‑ups lose repeat revenue

Phone calls and spreadsheets cannot scale customer retention or automotive reputation management. autoGMS automates reminders and targeted follow-ups so customers return on time and happy customers are easier to ask for reviews.
Explore the garage management system

Customers come once and disappear - no system to bring them back for regular service?

CRM for auto repair shops that keeps work coming back

Service reminders go out automatically, customer history stays organized, and review-focused follow-ups happen on time without extra admin.

Customer & Vehicle Profiles

Unified customer profiles with phone/email, notes, and unlimited vehicles (make/model/year). Capture UAE license plates by emirate and see last visit, total spend, bookings, and full service history in one garage CRM view.

Fast Bookings from Profile

Create bookings directly from the profile with one click. Pick an existing vehicle or add a new one on the fly so every job stays linked to the right car and front‑desk workflow stays fast.

Service History & Documents

Keep a full record of every job — dates, work performed, and costs — in one place. Attach photos, inspection reports, and PDFs to stay organised and build trust with your customers.

With autoGMS, every service automatically links to its own invoice. Just click “Generate Invoice” — and it’s instantly added to the customer’s history. No extra work.

Automated Reminders & Review Follow-Ups

Stop losing revenue to forgotten services. Automatically send personalized WhatsApp and email reminders for oil changes, maintenance, and inspections. After completed work, follow up at the right time to ask for feedback or a review, so your automotive reputation management is not left to chance. When a customer replies, it lands right back in your system so you can book them instantly.

Search, Filters, and Lists

Instant search by name, email, or phone. Filter by last visit (week/month/quarter/year/never) or spend brackets and reset in one click; mobile‑friendly list view for quick lookups on the workshop floor.

Ready to turn customers into regulars?

Stop losing customers after the first visit. Automate follow-ups and grow repeat business.

Garage CRM: Frequently Asked Questions

Common questions about CRM for auto repair shops, customer history, reminders, reviews, and automotive reputation management in autoGMS.

autoGMS keeps customer profiles, vehicle history, bookings, job cards, invoices, reminders, and follow-ups connected in one workflow. Advisors do not need to jump between spreadsheets, inboxes, and separate tools just to see what happened on the last visit or who should be contacted next.

Yes. Upload CSVs for customers and vehicles, with auto‑dedupe by phone/email/plate. You can tag imports and attach historical documents later.

autoGMS Multi supports multi‑location with shared customers, role‑based access, and location‑level reporting.

Start a job card, add parts and labor, capture photos, and send an estimate for approval. With one click, convert the approved estimate into an invoice.

Yes. Assign jobs by skill and workload. Technicians can run task timers, and managers see live bay status and progress.

Yes. Simple MOT and interval reminders tied to vehicle profiles keep customers returning on time without complex setup.

Yes. autoGMS helps you stay consistent with follow-ups after completed work, so you can ask happy customers for feedback and reviews at the right time instead of relying on staff memory. That gives workshops a more reliable way to protect and improve their reputation over time.

Role‑based permissions control who can view/edit customers, job cards, invoices, and reports. All access is logged for accountability.

Explore related features

View all features

Booking Management

Smart appointment coordination that prevents double-bookings.

Learn more

Customer Management

Complete customer profiles with full service history.

Learn more

Business Analytics

Real-time revenue insights and performance metrics.

Learn more
View all features