Garage Analytics Dashboard: Track Revenue, Jobs, Workshop Performance

Garage Analytics gives you a clear view of how your workshop is performing, all in one place. It brings together data from revenue, operations, customers, jobs, inventory, technicians, and expenses, so you can understand what is working, what needs attention, and where improvements can be made.

Instead of relying on spreadsheets or manual reports, the analytics dashboard shows real-time performance across your garage. You can track income, monitor job progress, review technician output, control costs, and spot trends early before they turn into problems.

This guide walks through each part of the Garage Analytics feature and explains how to read the data and use it to make better day-to-day and strategic decisions for your garage.

How to Access the Garage Analytics Dashboard

Garage Analytics is available from the Finance section in the left-hand menu. This is the central place where performance data across your garage is collected and analyzed.

To access it:

1. Open the main sidebar menu

2. Click on Finance

3. Select Analytics

Once inside, you will see the Garage Analytics dashboard with multiple tabs at the top. Each tab focuses on a different area of your business:

• Revenue for income and growth

• Operations for bookings, service flow, and efficiency

• Customers for retention and acquisition insights

• Jobs for profitability and cost analysis

• Inventory for stock levels and usage

• Technicians for team performance

• Expenses for spending and cash outflows

You can also adjust the date range using the filter in the top-right corner and export data when needed for reporting or accounting.

Revenue Analytics: Tracking Income and Growth

The Revenue tab gives you a clear picture of how much your garage is earning and how that revenue is changing over time. This section helps you understand not just total income, but also the quality of that income, such as order value, conversion rate, and customer contribution.

Revenue Metrics Overview

At the top of the Revenue tab, you’ll find key revenue indicators that summarize financial performance at a glance. These metrics help you quickly assess whether revenue is healthy and trending in the right direction.

You can review:

• Total Revenue, the total income generated in the selected period

• Average Order Value, the average revenue per booking

• Revenue Growth, showing changes compared to the previous period

• Revenue per Customer, useful for evaluating customer value

• Transactions and Conversion Rate, showing how many bookings turn into completed revenue

These numbers are useful for regular weekly or monthly checks to confirm that pricing, booking volume, and customer behavior are aligned with your goals.

Operations Analytics: Monitoring Bookings and Workflow Efficiency

The Operations section focuses on how work moves through your garage, from new bookings to completed jobs. It helps you understand booking volume, job status distribution, service performance, and overall operational efficiency.

This view is especially useful for spotting bottlenecks, delays, or uneven workloads that can affect customer experience and turnaround time.

What to review in Operations Analytics

• Daily bookings created, to track demand and activity levels

• Booking status distribution, showing how many jobs are pending, confirmed, in service, completed, or canceled

• Top services, highlighting which services generate the most bookings and revenue

• Operational KPIs, such as completion rate and average service time

• Bay utilization, to see how effectively workshop capacity is being used

By reviewing this section regularly, you can identify where jobs slow down, which services consume the most time, and whether your workshop resources are being used efficiently.

Customer Analytics: Understanding Retention and Demand

The Customers section helps you understand who is coming into your garage, how often they return, and where new customers are coming from. This data is useful for measuring customer loyalty, evaluating acquisition channels, and spotting changes in demand over time.

By reviewing customer analytics regularly, you can see whether your garage is building repeat business or relying heavily on new customers, and which channels bring in the most bookings.

What to review in Customer Analytics

• Customer retention rate, showing how many customers return over time

• New vs returning customers, helping measure loyalty and repeat business

• Customer sources, such as online forms, manual entry, or reception

• Vehicle make insights, linking customer demand to specific vehicle brands

This section is especially helpful for improving marketing decisions, refining customer experience, and focusing on high-value customer segments.

Jobs Analytics: Tracking Profitability and Cost Control

The Jobs section focuses on the financial performance of individual jobs and services. It helps you understand how revenue, parts costs, and labor costs come together, and whether completed work is actually profitable.

This section is especially important for identifying loss-making jobs, reviewing pricing accuracy, and understanding which services contribute most to your bottom line.

What to review in Jobs Analytics

• Total jobs, total revenue, and total costs for the selected period

• Net profit and margin, showing overall job profitability

• Job-level profitability, including revenue versus parts and labor costs

• Service-level performance, highlighting which services deliver strong or weak margins

By reviewing this data regularly, you can adjust pricing, control costs, and focus on the services that generate sustainable profit.

Inventory Analytics: Managing Stock Levels and Usage

The Inventory section gives you visibility into what parts and supplies you have in stock, how much they are worth, and how often they are used in jobs. This helps prevent delays caused by missing parts and reduces unnecessary cash being tied up in slow-moving inventory.

By reviewing inventory analytics regularly, you can keep stock levels balanced, identify frequently used items, and understand which suppliers and parts support your workshop operations best.

What to review in Inventory Analytics

• Inventory summary, including total inventory value and number of items

• Out-of-stock and low-stock items, which may impact job completion times

• Item-level usage, showing how often parts are used per job

• Supplier performance, including stock value and usage by vendor

This section is especially useful for improving purchasing decisions, reducing waste, and ensuring your garage always has the right parts available when needed.

Technician Analytics: Measuring Team Performance

The Technicians section focuses on how individual technicians and the team as a whole are performing. It helps you understand productivity, workload distribution, and revenue contribution, so you can manage resources more effectively and maintain consistent service quality.

This section is useful for identifying top performers, spotting imbalances in workload, and understanding how technician performance impacts overall revenue and turnaround times.

What to review in Technician Analytics

• Total jobs completed and total revenue generated by the team

• Average revenue and jobs per technician, showing productivity levels

• Completion rates, highlighting reliability and consistency

• Technician roster and KPIs, including active jobs and average job value

• Job history and monthly performance, useful for performance reviews and planning

Regularly reviewing this data helps ensure work is evenly distributed, performance issues are addressed early, and high-performing technicians are recognized.

Expense Analytics: Tracking Spending and Cash Flow

The Expenses section gives you a clear view of where money is going in your garage. It helps you monitor total spending, understand cost trends, track VAT, and review payments by category and vendor. This section is essential for keeping costs under control and protecting profit margins.

By reviewing expense analytics regularly, you can spot unusual spikes, control recurring costs, and ensure expenses align with revenue and job volume.

What to review in Expense Analytics

• Total expenses, showing overall spending for the selected period

• VAT overview, including reclaimable and non-reclaimable VAT

• Expense trends, helping identify spikes or irregular spending patterns

• Expenses by category, such as parts, rent, or operational costs

• Expenses by vendor, showing where most spending occurs

• Payment methods and cash outflows, useful for cash flow planning

• Itemized expenses, for detailed review and exporting to accounting tools

This section is especially useful for monthly financial reviews, budgeting, and preparing data for accountants or financial reports.

Conclusion

Garage Analytics brings clarity to every part of your workshop, from revenue and bookings to inventory, technicians, and expenses. By reviewing these insights regularly, garage owners can spot issues early, improve efficiency, and make data-driven decisions that support long-term profitability.